Insights: AI and fintech in Africa
Straight answers to the questions we hear most about AI agents, WhatsApp assistants, fraud prevention and cross-border payments, drawn from the products we build and run.
How can South African businesses use AI agents?
What AI agents are, practical jobs they can do for South African businesses, what to watch for under POPIA, and how to start small.
Read the answerHow do banks and fintechs stop SIM-swap and OTP fraud?
Why SMS one-time PINs are vulnerable to SIM swap and social engineering, and the device and transaction signals that help banks and fintechs block fraud in real time.
Read the answerHow do cross-border payouts work in Africa?
How banks and fintechs send cross-border payouts across African corridors: payout channels, settlement options including stablecoins, and compliance considerations.
Read the answerShould my business use a WhatsApp AI assistant in South Africa?
What a WhatsApp AI assistant can do for a South African business, how the WhatsApp Business Platform's messaging rules affect it, and how to launch one safely.
Read the answer